The following feedback from our guests is unedited and might help you with the planning of your winter holiday and your decision to book with us. Our company philosophy is based on honest, useful and relevant information. If you have a specific question about any feedback comments don't hesitate to let us know.
I have always shied away from travel agent bookings for fear of being overcharged. This time I had a very short lead time so needed the assistance. One email, one phone call and everything, absolutely everything, was arranged. Accomodation, airport transfers, ski slope transfers, hire, other activities etc. Just awesome and hassle free. Thanks Ski NZ.
Everything went well. We appreciated the help in making adjustments to the itinerary when at short notice. Thankyou Kayla and the team
We had an awesome trip to NZ and Emily made the experience incredibly easy, from booking to extra activities, car hire, skiing experience and all the information that we needed. Will definitely recommend Ski New Zealand to anyone who wants to go and will certainly use them again in the future. Thank you so much Emily.
Kayla was fantastic to work with and was quick to make changes to my itinerary when as we were figuring out what would work best for me. As I was traveling alone and this was my first international trip alone, I felt reassured knowing there was someone I could reach out to with any questions, which I did and Kayla was very quick to respond. I would absolutely recommend Ski New Zealand and use them for my own travels again.
Excellent service, prompt feedback and addressing all concerns. Everything was organised, we didn’t have any concerns and it was amazing! Have been recommending to everyone!
Extremely happy with every aspect of my recent adventure to Queenstown! The accommodation and organisation were fantastic. Kayla was brilliant to deal with and I will definitely use your company again! Thank you Deborah Cave
Greetings Chelsea, Thank you for your service great communication at all times it was fantastic. Your suggestions were great covering cultural & sightseeing experiences with Mt Ruapehu the star of the snow ❄️ you listened to my budget and requirements and created an itinerary that covered all the bases. The hire car was excellent and gave us the freedom to do our own thing. We had a fantastic holiday 🙏 Thank you
Thank you, Lisa. You did an amazing job with our itinerary. We’ll definitely come back and get you to help with our next holiday.
Hi Louise, We are home safe and sound after an incredible visit to Queenstown. I wanted to drop you a quick line to thank you for planning this trip, and for all your effort with follow up. The itinerary was perfect for our group, the accommodation was fantastic, the airport transfers were seamless, you really just nailed it! Our family had the best time and are already talking about coming back, so we will keep you details. It has been a pleasure dealing with you have been most professional and super friendly, and we are very grateful!
It was so much easier to use Ski New Zealand and get a consultant who you speak to and give them the dates you wanted to travel, how many people, what you wanted to do and where you wanted to go, and they could translate it into a holiday for you rather than constantly googling and getting very confused like I was doing beforehand. Louise came up with an itinerary that I could respond to via email and/or phone and alter so it suited us, and then I could also ask her questions all the way up to and even during the holiday, which is really reassuring. We had a wonderful holiday and were blessed with a great bus driver Mark who took us to the mountains and lovely accommodation at Clearbrook motel and great snow at Cardrona. Thanks Louise.
Our 7 day ski trip was fantastic and all came together with the help of our amazing holiday organiser Laurel. The stress and drama with sorting accommodation and ski days and rental cars etc was all taken care of, if we had any questions Laurel always replied promptly and helped us out! Really easy company to work with and they help you figure out just what you’re after in the easiest way possible, highly recommended! The trip was great, the facilities are great and we loved every minute of the trip! Thanks again so much Laurel it was a great trip :)
I just wanted to send some feedback about Tia Chesser. She has helped me book my whole holiday to New Zealand from start to end. She has answered countless questions and has been so great at giving me suggestions of things to do and places to see. We have spoken on the phone twice and she has responded to all of my emails in a timely manner. She has been such a great help while booking this holiday. She has helped me feel less stressed about booking a solo trip. Thank you Tia!
Norm and I would like to thank you for organising the wonderful holiday we just had. We had no issues with flying or getting our hire car. The accommodation was first class and would recommend to anyone wanting the best. The skiing was ok, but just a little crowded due to only one resort open. If you want something done right and the best of things for a holiday call Janette.
I just wanted to say THANK YOU SO MUCH for organising our mini break to Queenstown! Everything went smoothly and we didn’t have to worry about a thing! From the airport transfers to the snow passes all being sorted before we got to Queenstown made our trip so much more chilled. There was a festival on, The Snow Machine, while we were there and by booking through you we had guaranteed seats on the buses up to Coronet Peak and the Remarkables, which people were missing out on because they hadn’t booked. The weather was amazing!! We couldn’t have asked for better! Blue Peaks Lodge was perfect!! Great location, tidy and just right for our holiday! Our drivers from the airport and back were lovely and very friendly! Snow passes were ready and waiting for us to pick up! We honestly had the perfect holiday and didn’t have to organise much at all thanks to you! Thanks so much Chelsea, your help with all that was involved was exceptional! We wouldn’t hesitate to book through you again and would highly recommend you.
Christina, I just wanted to thank you for your help organising our trip. Everything went smoothly from start to finish so we didn't have to worry about anything but having a good time! Thanks again and much appreciated.